Privacy Policy

Privacy Policy

Home Net LLC fully recognizes the importance of protecting personal information and handles it appropriately in accordance with laws related to personal information protection, such as the Act on the Protection of Personal Information.

We hereby inform you of the purposes for which we use your personal information as detailed below.

Purpose

The purpose of this policy is to define the matters to be complied with in handling personal information used in our business operations and to establish a framework for personal information protection, ensuring the proper handling of personal information.

Applicable Parties

This policy applies to all employees.

Purposes of Use

The purposes of use of personal information defined by our company shall be limited to the following services that can reasonably be expected by the individual:

  • Communication via telephone, email, postal mail, or other mediums regarding accommodation and dining reservations, business information, and identity verification.
  • Notification regarding changes to provided services, alterations, discontinuations, or contract terminations.
  • Provision of information on products, services, campaigns, etc.
  • Analysis of customer demographic information and sending surveys aimed at improving our services and developing new products and services.

Our company publicly announces the above purposes of use by posting them prominently within our facilities and on our website.

Acquisition of Personal Information

We acquire personal information within the scope necessary to achieve the above purposes, through lawful and fair means. When obtaining personal information through written documents, we clearly indicate the purposes of use in the relevant documents or attachments.

Use of Personal Information

We use personal information within the necessary scope and in a lawful and fair manner. If personal information is to be used beyond the scope necessary to achieve the above purposes, we will obtain prior consent from the individual.

Ensuring Accuracy of Data

We strive to maintain accurate personal data within the scope necessary for the above purposes of use.

Provision to Third Parties

We will not provide personal information to third parties unless:

  • The individual has given prior consent.
  • Disclosure is necessary to subcontractors for the purpose of providing services requested by the customer.
  • Required by law.

Handling of Sensitive Information

When handling sensitive information (information including special care-required personal data), we will obtain consent from the individual when acquiring, using, or providing such information to third parties within the scope necessary for business operations.

Security Measures

We implement appropriate organizational, human resource, physical, and technical measures to prevent leakage, loss, damage, and other risks associated with the personal data we handle, thereby ensuring its secure management.

Disclosure, Correction, Deletion, and Suspension of Use of Personal Information

Upon request by the customer for disclosure, correction, deletion, or suspension of use of their personal information, we will appropriately respond after verifying the identity of the individual.

Inquiries

We respond promptly and appropriately to complaints regarding the handling of personal information. For inquiries related to our handling of personal information, please contact us at the following:

合同会社ホームネット
Home Net LLC
208-2 Tawaramoto-cho, Shiki-gun, Nara Prefecture, 636-0300, Japan

If you have any questions or concerns related to privacy, please select ‘Other’ in the inquiry form to contact us.